30 Days Money Back Guarantee Policy
We take great pride in the superior quality of our products and your total satisfaction is our ultimate goal. We believe in offering the very best value, quality and selection to our customers. You may return any unused and unopened item purchased from us for any reason within Thirty (30) days of your purchase. If you purchased your merchandise through a "Buy 2 Get 1 Free" or similar offer, all items must be returned in order to receive a refund. If you return a partial amount of merchandise, you will forfeit the free product and receive a refund on the discount price per item based on the total purchase. Your complete satisfaction is our ultimate goal. You may return any item shipped by Ephedrex.com, keeping the following in mind: You should return the item to us within 30 days of your purchase date. We do not accept items back that have been opened or used. Opened Items are Non Refundable. Shipping and Handling Fees of $5.95 will be deducted from the refund amount.
In order to request a refund you must obtain a PRAF (Product Return Authorization Form) and submit it with your order information and explanation of why you wish to return the product. Please email us at info@Ephedrex.com with a subject: "Product Return Authorization Form Request". If you return your product without a PRAF you will not be refunded. Shipping and handling charges of $5.95 will be applied. You must carefully package the product, you are responsible for the cost of return shipping, and we must physically receive the return within the 30 day period. Company reserves the right, at its sole discretion, to reject any return that does not comply with these requirements. Once your return has been received, a credit to your card or refund check will be issued and an e-mail confirmation will be sent within 30 days.